Financial Aid Refunds
Non-Payment Drop, Class Drop and Withdrawal Refunds
Miscellaneous Refunds such as overpayment
and bookstore credits
How can I find out if I have a refund?
I would like to leave my credit on my
student account
Residential Life refunds
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Financial Aid Refunds
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Refunds of excess financial aid proceeds on the Student Account,
are deposited directly into your checking or savings account
or sent as a paper check via US Mail. Refund checks will no longer be distributed
in the Cashier's Lobby.
If you have not yet set up direct deposit, we encourage you to do so – this
is the preferred method for processing your refund. Go to the
“Student Center”
in your myZou Self-Service pages, scroll down to the
“Finance” section, and click on the “Manage Direct Deposit” link.
If you want to continue to have refund checks sent via US Mail, it’s important
that we have your correct address. To check or change the address we have on
file, go to the “Address” section at the bottom of your myZou Self-Service
“Student Center” page.
Please Note: The direct deposit form is only for direct deposit of a
student's refund and the bank account to which the refund is being applied
must include the student as owner or be a joint account which includes
the student's name. At this time, we do not have a system for direct
deposit of Federal Parent Loan refunds into the parent's bank account.
Financial Aid refunds are processed nightly and you will receive an email when your refund
has been issued. If your refund is deposited directly inot a checking or
savings account, the
funds are transferred to your bank 3 days later.
Please Note:
your bank must credit your account with those
funds. Please verify the credit in your
bank account before withdrawing funds.
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Non-Payment Drop, Class Drop, and Withdrawal Refunds
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Fees subject to refund include the Educational, Non-Resident,
Student Activity, Information Technology,
and any related miscellaneous fees which may have been assessed.
(See What will MU cost me?)
Students who have registered for courses, made payment for fees and who
subsequently cancel their registration BEFORE the first day of classes
are eligible for a full credit less a $20 cancellation fee.
Students whose course has been cancelled by the department will
receive 100% credit of class fees for that course.
Students who are dropped for non-payment, withdraw from the University,
or reduce their course load AFTER classes have begun are subject to
the appropriate refund schedule.
The date to be used in determining the amount of the refund shall be
the system-generated date listed in myZou.You cannot withdraw from all your classes
using myZou.
Refunds are subject to the following conditions:
- If courses have not been paid in full or if you have a balance
owed to cashiers for other items, any credit you receive from dropping
classes is applied to your student account balance first, before a refund
check is issued. Refunds due to withdrawal from the University are
subject to various conditions. Please contact the refund section
for more information at 573-882-3745. Deductions may be
made from the refund amount for
any other financial obligations owed to the University of Missouri.
- No refund shall exceed the amount of fees paid, less a
$20 cancellation fee.
- Refunds based on credit card payments, when your last method
of payment was via credit card, will be electronically
refunded back to the credit card up to the amount of that
credit card payment.
- Students reducing hours or withdrawing from school who have
received Financial Aid should check with the
Financial Aid Office to see how your actions will affect
your aid award.
- Students who withdraw from a study abroad program will be refunded
only those costs that can be recovered by MU or the MU Partner Program.
A student who drops or withdraws and believes a greater refund should
be authorized than provided for in the established schedule may fill
out a Refund Appeal Form in the Office of University Registrar,
130 Jesse Hall. A decision will be made by the Assistant Registrar
within 10 days of receipt of the appeal. A final appeal can be made
to the University Registrar-MU within twenty(20) days of the
receipt of the decision.
In exceptional cases, such as the death of a student, a 100% refund may be
authorized at any time during the semester.
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Miscellaneous Refunds such as overpayment and bookstore credits |
These types of refunds are done on a weekly basis. If you have
a credit applied to your student account, such as from returned books,
that credit is used to reduce your account balance first, before a refund
check is issued. Deductions may be made from the refund amount for any other financial
obligations owed to the University of Missouri.
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How can I find out if I have a refund? |
You can log into
myZou
to find out if you have a refund.
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I would like to leave my credit on my student account |
| If you have a credit balance on your account and you want to
leave that credit balance on your account, such as in anticipation
of future charges, you may contact the refund section of the Cashiers
Office by email at 4cash@missouri.edu
by phone at 573-882-3745 or by mail at: UMC Cashiers, 15 Jesse,
Columbia, MO 65211; Attn: Refunds. You will be required to complete a
form requesting the credit remain on your account. You may also
print the form from our website.
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