MU Cashiers - How We Serve You

		15 Jesse Columbia, MO 65211 573-882-3097

How We Serve You

The Cashiers Office at the University of Missouri-Columbia is responsible for managing student finances and advising departments on safe operations as it relates to their fiscal responsibilities. The Cashiers Office is made up of several different units that are strongly related. These units include:
	Accounts Receivable: The primary focus of this unit is to counsel parents and students regarding their individual student accounts. This is achieved by answering questions, accepting and processing payments, and managing the student financial enrollment process. Front-line Cashiering: As the name may indicate, the primary focus of this unit is to operate as the main point of contact for student payment processing in person. Another major function of this unit is the distribution of refund checks. This unit also operates as the campus depository offering banking type services to many of the units on campus. Sponsor Billing and Refunds: The goal of this unit is to manage the refund process in an efficient and safe manner. In addition, the unit directly bills sponsoring agencies and businesses as a service to the student and their sponsor. Included in these sponsors are businesses and countries from all over the world. Student Loan Collections: This unit's responsibility is to collect outstanding loans owed to the University of Missouri in an efficient and timely manner in compliance with University policies and State and Federal mandates. This unit counsels borrowers having difficulty making their loan payments in an effort to keep borrowers out of default.
All of these units work together to provide the best possible service to our customers in the most efficient and responsive manner. Our mission is to consistently meet and strive to exceed the expectations of the University's students, faculty, staff and administrators. This is achieved by focusing on satisfying students' needs by being resourceful and responsive in our endeavors. Our focus is to satisfy the needs of the student, to protect the integrity of the system and maintain proper control of the University's financial assets. Outstanding service is provided through creative management of financial student enrollment, collection of student accounts and loan accounts, financial aid distribution, processing of daily reports, management of the cashier computer system and sponsor billing. Our staff is empowered to meet the needs of thousands of students by building one relationship at a time.