Managing Your Final Student Account Balance

It is important to check your student account when leaving Mizzou to ensure that your balance is paid in full. To ensure receipt of future billing statements and communications, students are also required to:

• Update their mailing address
• Provide a non‑university email address in myZou

Once a student departs from the University, a bill will be mailed to the home address on file if there are any outstanding charges.

Billing After Leaving the University

• If you have an outstanding balance when you leave Mizzou, a bill will be mailed to your home address.
• The full balance must be paid within 30 days to avoid late fees and collection activity.
• Payments may be made through TouchNet or by mailing a check to the MU Cashiers Office.

Late Payment Charges

• A 1% finance charge will be applied to unpaid balances.
• A $25 late fee will be assessed if the balance is not paid in full by the due date.

Flywire Payment Plans

Students who are unable to pay their balance in full may be eligible for repayment options. The University has partnered with Flywire to offer repayment options for students who need a payment plan to resolve their outstanding student account balance.

• If you do not pay the bill in full after leaving the University, you will receive an email with instructions on how to create a Flywire account and select a payment plan.
• Payment plans allow you to pay your balance in installments rather than a single lump sum.
• Once your account is sent to Flywire, all payments on your repayment plan must be made through Flywire.

Payment Plan Requirements and Fees

• A $25 late fee will be assessed for any missed installment payments.
• Failure to make required payments may result in termination of your payment plan and your account will be referred to an outside collection agency.

Collections and Enforcement Actions

The University will pursue all lawful collection efforts for unpaid balances. These efforts may include:

• Phone calls
• Mailed and emailed invoices and collection notices
• Use of the Missouri Department of Revenue’s Debt Offset Program to intercept state tax refunds

If any of the following occur:

• Your balance is not paid in full after leaving the University, and
• You do not enroll in a Flywire repayment plan, or
• You default on your Flywire payment plan

Your account may be:

• Referred to an outside collection agency
• Reported to credit bureaus
• Referred to an attorney for litigation to recover the balance

Collection Fees

• If your account is referred to an outside collection agency, an additional one‑time collection fee of up to 25% of the outstanding balance may be charged.
• This fee offsets costs such as collection agency commissions and reasonable attorney’s fees.
• The University will also assess any additional expenses incurred during collection as permitted by law.

Disputed Debt Communications

All communications regarding disputed debts, including checks or other financial instruments tendered as full satisfaction of a debt, must be sent to:

MU Division of Finance

Attn: Collections

319 Jesse Hall

Columbia, MO 65211