Monthly Billing Statements
Currently enrolled students and authorized users who have not enrolled in a payment plan for the semester will receive a static billing statement each month. Billing statements are generated on the 11th of each month. If the 11th falls on a weekend, bills will be generated the following Monday. The balance on the statement is due by the 10th of the following month. If you cannot pay the balance in full by the next due date, you will need to contact our office and discuss repayment options.
If the student has granted eConsent, bills are only sent through the online billing system. The student will receive an email at their MU email address. If they have granted Additional Authorized Access, the user will receive an email notification of the new bill, which can be viewed online.
If the student has not granted eConsent, bills are sent to the student’s permanent address. This address can be updated through the student’s MyZou account.
More information about eConsent can be found below.
On-Demand Billing Statements
Currently enrolled students and authorized users who have signed up for the semester payment plan will not receive a static bill each month. Instead, they will have the ability to view the “on-demand statement” option within TouchNet 24/7, allowing them to see their current charges.
Payment Plan
Students and/or authorized users must pay their semester balance in full by the first due date OR select the semester payment plan each semester the student is enrolled. Failure to pay in full OR enroll in the payment plan by the enrollment deadline will result in the student account being placed into the Default Plan and a $200 non-refundable setup fee will be assessed to the account.
More information on our payment plan can be found here. Email notifications will be sent out before each due date and as new charges and/or credits are added to the student account.
**Authorized users will only receive notifications about payment plans if the student has granted this access in TouchNet. To ensure that your authorized user has been set up to receive notifications, follow these steps:
- Log into your TouchNet account.
- Navigate to the authorized user setup under “My Profile Setup.”
- Click the “Action” icon next to the name of your authorized user.
- Select “Yes” next to the “Would you like to allow this person to receive your payment plan communications?”
Missing a Monthly Billing Statement Due Date
You will be assessed a late fee of $25.00 if a billing statement balance is not paid by the due date. Missed installments will result in financial holds being placed on your account, preventing you from registering in future registration activities until the installments are brought current.
Finance Charges
You will also be accessed a 1% monthly finance charge if a balance is not paid in full by the Billing Statement Due Date. The finance charge is based on the previous billed balance and will not be assessed on the currently billed charges.
Missing a Payment Plan Due Date
You will be assessed a late fee equal to 1% of the remaining term balance if the required installment is not paid by the due date indicated in your payment plan agreement. Missed installments will result in financial holds being placed on your account, preventing you from registering in future registration activities until the installments are brought current.
Delinquent Indebtedness
In addition to assessing a monthly late fee, the University will pursue all collection efforts and practices in collecting any unpaid balance. These practices include placing phone calls, mailing/emailing invoices and collection notices, utilizing the Missouri Department of Revenue’s Debt Offset Program to intercept state tax refunds, referring the account to a collection agency and having the debt reported on your credit bureau reports, and referring the balance to an attorney to pursue the balance via litigation.
If your account balance is referred to an outside collection agency your account may be assessed an additional collection fee of 30 percent of your outstanding balance. This one-time fee would be used to offset any and all costs and expenses, including reasonable attorney’s fees and collection agency commission that the University may incur in such collection efforts. The University will also assess any additional expenses incurred in collecting the debt as allowed by law.
All communications concerning disputed debts, including a check or other financial instrument tendered as full satisfaction of a debt, must be sent to:
MU Division of Finance Attn: Collections
319 Jesse Hall
Columbia, MO, 65211
eConsent
Accepting the terms of eConsent grants students online access to student account information as well as the following:
- register for courses
- make changes to your schedule
- view your schedule
- view your student account
- manage your financial aid
- access grades electronically
- view appointment times, holds and class schedule
- request a Student Academic Profile
- update emergency contacts
- communicate electronically with the Registrar, Cashiers, Financial Aid and other campus offices regarding your student information
Visit the Office of the University Registrar for additional information about eConsent and how to agree or disagree.