Billing Information

Billing Changes – Effective Fall 2023

PAYMENT PLANS – Students and/or Authorized Users must select a payment plan each semester. More information on the various plans can be found here. Email notifications will be sent out to ahead of each due date and as new charges and/or credits are added. .

ON-DEMAND STATEMENTS – Currently enrolled students and authorized users will no longer receive a static bill each month. Instead, they will have the ability to view the “on-demand statement” option within TouchNet 24/7, allowing them to see their current charges.

STATIC MONTHLY BILLS – Students who are no longer enrolled and have an outstanding balance owed, and students who have not eConsented will receive a monthly static bill. The 1% monthly finance charge will continue to be assessed to non-enrolled, past due student accounts. A late fee of $25 will be assessed if the payment is not made by the due date (10th of the month).

First Time Student?

Sign up for eConsent to have full online access to your student account. With eConsent you will be able to have access to some of the following:

  • register for courses
  • make changes to your schedule
  • view your schedule
  • view your student account
  • manage your financial aid
  • access grades electronically
  • view appointment times, holds and class schedule
  • request a Student Academic Profile
  • update emergency contacts
  • communicate electronically with the Registrar, Cashiers, Financial Aid and other campus offices regarding your student information

Visit the Office of the University Registrar for additional information about eConsent and how to agree or disagree.

Delinquent Indebtedness

In addition to assessing a monthly late fee, the University will pursue all collection efforts and practices in collecting any unpaid balance. These practices include placing phone calls, mailing/emailing invoices and collection notices, utilizing the Missouri Department of Revenue’s Debt Offset Program to intercept state tax refunds, referring the account to a collection agency and having the debt reported on your credit bureau reports, and referring the balance to an attorney to pursue the balance via litigation.

If your account balance is referred to an outside collection agency your account may be assessed an additional collection fee of 30 percent of your outstanding balance. This one-time fee would be used to offset any and all costs and expenses, including reasonable attorney’s fees and collection agency commission that the University may incur in such collection efforts. The University will also assess any additional expenses incurred in collecting the debt as allowed by law.

All communications concerning disputed debts, including a check or other financial instrument tendered as full satisfaction of a debt, must be sent to:

MU Division of Finance Attn: Collections

319 Jesse Hall

Columbia, MO, 65211