Resources

The Office of Cashiers, a unit within the Division of Finance, is responsible for managing student finances and consists of five main areas: student account billing and collection, cashiering services, refund processing, sponsor billing, and institutional student loans.

Checklist Resources

The Student Center page in myZou is a student’s main resource page for functionality within myZou. The following video demonstrates a few of the most common features a student will utilize in their Student Center.

TouchNet is the billing and payment system used by students and authorized users to manage the student account. The following video exhibits a few of the most prevalent functions used in TouchNet.

The following video demonstrates how to view and understand your monthly billing statement.

Looking for the “How To: Money” webinar? Click here.

Billing Information

Semesters are billed by dividing each semester balance into minimum monthly payments. The Summer semester has 3 minimum payments and the Fall and Spring semesters have 4 minimum payment due dates. Bills are run on the 15th of each month (or closest business day to the 15th if it falls on a weekend/holiday) and due the 10th of the following month. Students and Authorized Access users will receive an email notifying them of the bill that is ready to be viewed in TouchNet.

SUMMER
1/3May 10
1/2June 10
FULLJuly
FALL
1/4August 10
1/3September 10
1/2October 10
FULLNovember 10
SPRING
1/4January 10
1/3February 10
1/2March 10
FULLApril 10
Finance Charges

The University assesses a 1% monthly finance charge if you choose to utilize the monthly payment schedule and not pay the account balance in full. The finance charge is based on the previous billed balance and will not be assessed on the currently billed charges.

Missing a Due Date

You will be assessed a $10 late fee if the required minimum payment is not met by the due date on your statement. In addition, you could be subject to the following sanctions:

  • Your transcripts and diplomas may be withheld
  • Inability to add classes and denial of future registration access
Contact Us

University of Missouri
Cashiers Office325 Jesse Hall
Columbia, MO 65211

(573) 882-3097

MIZZOU.US/ASKCASHIERS

Office Hours:
Monday – Friday 9:00 am – 11:30 am, & 12:00 pm – 4:00 pm

Students can schedule online appointments through MU Connect.

The UM System supports employees and their families who choose to continue their education. Faculty and staff who choose to pursue or continue their college education—as well as eligible spouses and dependents—can receive assistance at any of the universities within the UM System.

Please refer to UM HR Total Rewards for more information.

The University has partnered with Anthem to offer student health insurance plans for currently enrolled students and their dependents. Students can enroll in coverage for the Fall and Spring/Summer semesters however, summer enrollment is only for incoming new students. The premium will be charged to your student account.  Students must opt in each semester they desire coverage. For more information, please visit Anthem Student Advantage or contact their customer service department at (833) 332-0798.

  • Fall Enrollment Deadline 09/06/2022
  • Spring/Summer Enrollment Deadline 02/07/2023
How to Enroll – Domestic Students 22-23

The fees below are rates for the 2022-2023 year.

Domestic Students can enroll by visiting their student center within myZou.

  • log into myZou
  • click on the Financial Account Tile
  • click on Optional Fees on the left
  • select the term in the drop down box and click Select
  • Domestic Student Insurance
How to Enroll – Medical Students 22-23

The fees below are rates for the 2022-2023 year.

Medical Students can enroll by visiting their student center within myZou.

  • log into myZou
  • click on the Financial Account Tile
  • click on Optional Fees on the left
  • select the term in the drop down box and click Select
  • Medical Student Insurance
How to Enroll – International Students 22-23

The fees below are rates for the 2022-2023 year.

International Students are required to have insurance, therefore this charge is automatically applied to their accounts each semester they are enrolled.

  • Covered students may elect to enroll their lawful spouse and/or dependent children up to the age of 26. Dependents must enroll for the same period as the student or within 30 days of the date the dependent entered the United States.
  • International Student Insurance
How to Enroll – Dependents

Dependents must enroll via Anthem’s website AFTER the primary student (whether International or Domestic) has enrolled in coverage.

  • Covered students may elect to enroll their lawful spouse and/or dependent children up to the age of 26. Dependents must enroll for the same period as the student.
Tuition Protection Plan

What happens when your student’s education is disrupted by an unexpected injury or illness?  Depending on the timing of the withdrawal, you may not be eligible to receive a refund of all of your tuition and fees.

Deadline for enrolling in GradGuard is the last day for 100% reassessment.

The Optional Tuition Protection Insurance Plan helps students and their families overcome the financial losses that may result from events which force students to withdraw from the semester due to a covered medical reason.  Helping families get the most out of your University of Missouri – Columbia experience is always our top priority. That’s why we’ve partnered with GradGuard™ to make the Tuition Insurance Plan available to our families.

This optional coverage strengthens and broadens the scope of our existing refund policy by ensuring reimbursement for tuition, housing and other payments if a student withdraws for any covered medical reason at any time during the semester.

University of Missouri-Columbia oversees the Perkins, Health Profession, Nursing, and/or Institutional Loans programs that students borrow while attending the institution.  These loans are serviced by Heartland Educational Computer Systems, Inc. (Heartland ECSI).

You can complete Exit Counseling, view your account, make payments, and download deferment and cancellation forms online at https://heartland.ecsi.net/ .  For questions regarding your loans, you can call ECSI at 1-888-549-3274 or chat online.

Payments can be sent to ECSI at:

Heartland ECSI/Univ of MO 2b

PO Box 1287

Coraopolis, PA  15108

Please note: 15108 is the ZIP code for both Coraopolis, PA, and Moon Township, PA. For the city location on any mailing, these two locations are interchangeable.

Deferment/Cancellation/Paperwork:

Heartland ECSI/Univ of MO 2b

PO Box 1289

Coraopolis, PA   15108

Please note: 15108 is the ZIP code for both Coraopolis, PA, and Moon Township, PA. For the city location on any mailing, these two locations are interchangeable.

The Nurse Faculty Loan Program (NFLP)

Is available to students enrolled in advanced education nursing degree programs.  Those students that gain full-time employment as a nurse faculty at a qualified school may qualify to get up to 85% of this loan cancelled, within certain restrictions.  This loan is governed by the U.S. Department of Health & Human Services HRSA division.  If you have any questions or need assistance with the postponement and cancellation forms, please email muloans@missouri.edu .

Mizzou takes student debt very seriously, and we’re proud that our students graduate, on average, with $8,000 less in student debt than the national average. Our office and the Office of Student Financial Aid works directly with the Office for Financial Success to mentor students about certain types of financial aid, how debt will affect them in the future and budgeting. We encourage our students to take advantage of the free services these offices offer.

The Office of Cashiers has administrative responsibility for all campus cash collections and provides services for those departments not authorized to deal directly with the depository bank.

Please refer to the UM System Cash Handling Policy for more information.

Cash Receipts Report

A CRR is the daily recording of revenue received by a department within the financial system, utilizing the correct account and MoCode. Once approved, the funds post to the General Ledger.

Transporting Money and Security

Departments that are interested in utilizing Brinks will need to send an email to Cashiers at 4cash@missouri.edu to initiate the request.