The University has partnered with UnitedHealthcare (UHCSR) to offer health insurance coverage for currently enrolled students and their eligible dependents. Coverage is available for the Fall and Spring/Summer semesters.
- Note: Summer enrollment is only available for new, incoming students.
Domestic Students:
- Coverage is optional.
- Premiums are paid directly through UnitedHealthcare.
- You must enroll each semester you wish to have coverage.
International Students:
- International Students are required to have insurance.
- The premium is automatically billed to your student account each semester you are enrolled.
Enrollment Deadlines:
- Fall 2025 Semester – 09/05/2025
- Spring/Summer 2026 Semesters – 02/06/2026
Undergraduate Students are required to be enrolled in at least 6 credit hours to qualify to enroll in student health insurance.
Graduate Students are required to be enrolled in at least 1 credit hour to qualify to enroll in student health insurance.
Benefits overview and costs can be found below:
How to Enroll:
Domestic Students – Graduate and Undergraduate:
- You will be required to enroll and pay directly with UnitedHealthcare. Enrollment through myZou is no longer available, and the insurance cost will not be posted to your MU student account.
- You must enroll each term you are seeking coverage.
International Students:
- Students with an F1 or J1 visa will be automatically enrolled beginning July 25 if you are registered for courses.
- The insurance cost will be posted to your MU student account.
Graduate Students Eligible for the Subsidy Program:
- International Students: Once your eligibility has been determined, your subsidy will be posted to your student account.
- Domestic Students: After you become eligible, you will receive an email from the Cashiers office with instructions on how to enroll. Do NOT enroll directly with UnitedHealthcare.
For questions about the subsidy program, please contact Karen Gruen at GruenK@missouri.edu.
How to Enroll – Dependents:
Eligible students may enroll their lawful spouse and/or dependent children under age 26. Dependent enrollment must occur during the open enrollment period after the student’s primary enrollment has been processed.
Here’s how to enroll your dependents online:
- Visit uhcsr.com/myaccountlanding to sign in using your HealthSafe ID.
- During the open enrollment period, you will see the Enroll Dependent option on your desktop or mobile device.
- After reviewing the policy materials, click Enroll Now.
- Enter your spouse’s or dependent’s basic information and click Next.
- Select the policy period that you wish to enroll in and click Next.
- Provide your spouse’s or dependent’s information (if applicable) and click Next.
- Select payment information, confirm purchase, electronically sign and click Next.
- Print and/or save your purchase confirmation for your records.
A printable version of these instructions can be found below:
Dependents must enroll for the same period as the student or within 30 days of the date the dependent entered the United States.
For more student health insurance information, please visit UnitedHealthcare online or contact their customer service department at 1-800-767-7000.
The UM System supports employees and their families who choose to continue their education. Faculty and staff who choose to pursue or continue their college education—as well as eligible spouses and dependents—can receive assistance at any of the universities within the UM System.
Please refer to UM HR Total Rewards for more information.
Please submit Canadian Tax Forms and direct any questions regarding the form or non-resident taxes to nonrestax@umsystem.edu.
The Office of Cashiers has administrative responsibility for all campus cash collections and provides services for those departments not authorized to deal directly with the depository bank.
Please refer to the UM System Cash Handling Policy for more information.
Cash Receipts Report
A CRR is the daily recording of revenue received by a department within the financial system, utilizing the correct account and MoCode. Once approved, the funds post to the General Ledger.
Transporting Money and Security
Departments that are interested in utilizing Brinks will need to send an email to Cashiers at mucashmgmt@umsystem.edu to initiate the request.
What happens when your student’s education is disrupted by an unexpected injury or illness? Depending on the timing of the withdrawal, you may not be eligible to receive a refund of all of your tuition and fees.
GradGuard Tuition Insurance strengthens and broadens the scope of our existing refund policy, and can help students and parents avoid a financial loss due to an unexpected withdrawal for a serious covered illness, injury, or other covered reason.
The Optional Tuition Protection Insurance Plan helps students and their families overcome the financial losses that may result from events which force students to withdraw from the semester due to a covered medical reason. Helping families get the most out of your University of Missouri – Columbia experience is always our top priority. That’s why we’ve partnered with GradGuard™ to make the Tuition Insurance Plan available to our families.
GradGuard can reimburse up to 100% of the student’s investment, including other school-invoiced fees, after a withdrawal due to a covered reason such as:
- Covered Serious Injury or Illness such as mononucleosis, or severe head injury
- Chronic Illness such as diabetes or an auto-immune disorder
- Mental Health Conditions like depression, anxiety, suicide/attempted suicide
Covered withdrawals can take place any time during the covered term. GradGuard offers members special access to an Assistance Hotline to help students and their families take care of emergencies and unexpected issues.
This optional coverage strengthens and broadens the scope of our existing refund policy by ensuring reimbursement for tuition, housing and other payments if a student withdraws for any covered medical reason at any time during the semester.
Deadline for enrolling in GradGuard is the last day for 100% reassessment.
University of Missouri-Columbia oversees the Perkins, Health Profession, Nursing, and/or Institutional Loans programs that students borrow while attending the institution. These loans are serviced by Heartland Educational Computer Systems, Inc. (Heartland ECSI).
You can complete Exit Counseling, view your account, make payments, and download deferment and cancellation forms online on the Heartland ECSI website. For questions regarding your loans, you can call ECSI at 1-888-549-3274 or chat online.
Payments can be sent to ECSI at:
Heartland ECSI/Univ of MO 2b
PO Box 1287
Coraopolis, PA 15108
Please note: 15108 is the ZIP code for both Coraopolis, PA, and Moon Township, PA. For the city location on any mailing, these two locations are interchangeable.
Deferment/Cancellation/Paperwork:
Heartland ECSI/Univ of MO 2b
PO Box 1289
Coraopolis, PA 15108
Please note: 15108 is the ZIP code for both Coraopolis, PA, and Moon Township, PA. For the city location on any mailing, these two locations are interchangeable.
The Nurse Faculty Loan Program (NFLP)
Is available to students enrolled in advanced education nursing degree programs. Those students that gain full-time employment as a nurse faculty at a qualified school may qualify to get up to 85% of this loan cancelled, within certain restrictions. This loan is governed by the U.S. Department of Health & Human Services HRSA division. If you have any questions or need assistance with the postponement and cancellation forms, please email muloans@missouri.edu .
To request a late fee or finance charge credit on your student account, please fill out the following form and submit it at the web address listed below. A committee will review your request and send you an email once it has been determined if the credit request is approved or denied. It may take up to one week after your submission to receive an answer from our office. All decisions made by the review committee are final.
Late Fee and Finance Charge Credit Request Form
Please submit the above form to our help center using the following directions:
- Step 1: Click the “Sign-In” button at the top right-hand corner of any help center page.
- Please note that if you have already signed in, this button will not appear. Instead, you can click “Submit a request” at the top right-hand corner of any help center page and skip down to step 4 in these instructions.
- Step 2: Upon clicking “Sign-In,” you will be prompted with two choices to sign into the help center.
- If you are a University of Missouri student, University of Missouri faculty member, or University of Missouri staff member, click the “Continue with UM SSO Login” button to sign in via the University Single Sign-On (SSO).
- For all other users, please sign in using your email address and password.
Is it your first time signing in? Click the “Sign up” button next to the “New to MU Cashiers?” message on the bottom left-hand side.
Please note that to submit a request to the Cashiers Office, a verified email is required. Clicking “Submit a request” without signing in will direct you to the request submission screen, where you will be prompted to enter your email. If you have not previously verified your email address or set up an account, you will receive an email after submitting the request to verify your email and complete the account setup.
Your request will NOT be submitted until you verify your email account.
- Step 3: Once you are signed in, click “Submit a request” at the top right-hand side of the screen.
- Step 4: Next, follow the prompts to submit a request.
- Step 5: Once you have filled out all the required information, click “Submit” at the bottom.
- Step 6: After submitting your request, you will receive an email confirmation.
- If you have not received this confirmation email, your request has NOT been submitted.
Mizzou takes student debt very seriously, and we’re proud that our students graduate, on average, with $8,000 less in student debt than the national average. Our office and the Office of Student Financial Aid works directly with the Office for Financial Success to mentor students about certain types of financial aid, how debt will affect them in the future and budgeting. We encourage our students to take advantage of the free services these offices offer.
Tiger Cash is ideal for any student who carries a Mizzou ID card and spends time on campus. The TigerCard Manager allows users to deposit funds into a prepaid account that can be used at The Mizzou Store, all Campus Dining Services locations, and select services at MizzouRec. Students and family members can deposit funds online, in person at the Campus Dining Services office above Plaza 900, or at The Mizzou Store customer service desk in the MU Student Center.
Any deposits made into Tiger Cash accounts carry across semesters. When you leave the university, the remaining balance is credited to your university student account upon request.
For more information, please visit the Tiger Cash website or contact Campus Dining directly.
Below are ways to troubleshoot if you are experiencing issues logging in to TouchNet as an Authorized User:
- Authorized user passwords expire after 90 days and must be changed. You will be directed to the update password page when the password expires.
- Password complexity requirements include the following:
- Minimum 12 character length
- Case sensitive
- Minimum 1 upper-case character
- Minimum 1 lower-case character
- Minimum 1 numeric character
- Minimum 1 special character
- Allowed characters- all special characters and all printable characters
- Password complexity requirements include the following:
- If you attempt to enter invalid credentials five times, the account will automatically lock and stay locked for 20 minutes. If you attempt to use the ‘Forgot Password’ email to reset, it will fail while the account is locked.
- Users can contact our office to unlock the account prior to that 20-minute timeframe or wait 20 minutes to attempt the ‘Forgot Password’ link again.
- If you are attempting to use the “Forgot Password” option, and the temporary password and/or new password you set up is not working, please refer to the tips below:
- Temporary passwords expire after 24 hours. If you are trying to use a password sent more than 24 hours ago, you will need to request a new temporary password.
- If copying/pasting the password from your email, check to make sure the password is just being copied and not an extra blank space.
- Clear the cache and delete the cookies on your browser, then try again. Below are directions for clearing cache and cookies:
- If your browser stores your password, try deleting the saved password from your browser. This is different from clearing cache / deleting cookies. If you did not tell your browser to update when you changed your password (or changed it on device A and are now using device B), then it could still be auto populating an old password.
- Close out all tabs on your browser that may have TouchNet open, navigate to the Cashiers website, click on “make payment,” scroll down to “authorized user,” and click to access TouchNet again.
- If you are still unable to log in to TouchNet after trying the above troubleshooting tips, please contact our office.