How-To Videos and Step-By-Step Guides

Step 1: Navigate to myzou.missouri.edu and select the “Financial Account” tile.

Step 2: Select “Log into TouchNet” and click “Proceed to TouchNet.”

Step 3: Click “View Statements” next to the 1098-T Statement

Step 4: Choose the correct year and click “View” under “Action” on the right-hand side.

Step 5: Your 1098-T Statement will then download, and you can open it from your browser’s downloads. From there you can view, download or print it.

    Step 1: Navigate to myzou.missouri.edu and select the “Personal Information” tile.

    Step 2: Select “Addresses” On The Left-Hand Side Menu.

    Step 3: Verify that your permanent address is correct or click “Add a new address.“

    • It is recommended that you add a local address if you live in Columbia or if you are an International student.

    Step 4: On the next screen, add your new address and click “OK.”

    Step 5: Lastly, indicate your address type and the date the new address will take effect and click “Save.”

    Step 1: Navigate to myzou.missouri.edu and select the “Financial Account” tile.

    Step 2: Select “Log into TouchNet” and click “Proceed to TouchNet.”

    Step 3: On the TouchNet homepage, click “Enroll in Payment Plan.”

    Step 4: Use the drop-down to select the correct term. Then, you will see the plan options available. Click “Select” next to the payment plan you would like to enroll in.

    Step 5: The next screen will give a breakdown of your plan information including due dates and installment amounts, as well as the ability to set up scheduled payments for them.

    • Please note that scheduled payments are NOT required.

    After making that selection, click “Continue.”

    Step 6: Next, the Payment Plan Agreement will be generated. Please read through the agreement completely to ensure you understand all parts of the financing agreement. After you have read the agreement, select “I agree to the payment plan agreement.”

    • Please note: The “Print Agreement” option does NOT mean you are finished enrolling in the plan. Be sure to continue through the next screen to finalize your enrollment.

    Step 7: After agreeing to the Payment Plan Agreement, you’ll be redirected back to the Payment Plan page. Here, you can confirm that your enrollment has been successful. You’ll also receive an email with the confirmation and a copy of your agreement.

    If you have not received this email, you are NOT fully enrolled in a plan.

    Step 8: Going forward, you can view the plan information as well as add or remove any scheduled payments from your TouchNet homepage.

    Step 1: Navigate to myzou.missouri.edu and select the “Financial Account” tile.

    Step 2: Select “Log into TouchNet” and click “Proceed to TouchNet.”

    Step 3: On the TouchNet homepage, click “Personal Profile.”

    Step 4: At the bottom of the screen, click “Edit” under “Mobile Number” in the text messages section.

    Step 5: Enter your phone number, carrier, and then click “Save.”

    Step 6: Check the box next to “Send me additional text message notification about my account events.” This will trigger a prompt, click “OK.”

    Step 7: You will then receive an email confirmation that your phone number has been updated.

    Step 1: Navigate to myzou.missouri.edu and select the “Financial Account” tile.

    Step 2: Select “Log into TouchNet” and click “Proceed to TouchNet.”

    Step 3: Click on “Make Payment” at the top of the page.

    Step 4: Select your Payment Option and click the green “Add” button to add the amount you intend to pay. You can type in an amount if you do not want the defaulted amount.

    Step 5: Select your Payment Method of choice and click “Continue.”

    Step 6: If paying by ACH: Enter your bank account information and choose to save the method if you intend to use it repeatedly.

    If paying by Credit Card: You will be directed to complete your payment through PayPath.

    • Please see our instructions “Making a Credit Card Payment” for more information on that process. 

    Step 1: Navigate to myzou.missouri.edu and select the “Financial Account” tile.

    Step 2: Select “Log into TouchNet” and click “Proceed to TouchNet.”

    Step 3: Click on “Make Payment” at the top of the screen.

    Step 4: Add the amount of the payment you would like to make and continue.

    Step 5: Select “Credit Card via PayPath” and click “Continue.”

    • Please note that information about the “Non-Refundable Service Fee” is first listed on this screen.

    Step 6: Review payment information and then click “Continue to PayPath.”

    Step 7: You will then be redirected to PayPath to continue the payment process. Review the information on this screen, then click “Continue.”

    • Please note that information on the service fee is also listed on this screen.

    Step 8: The next screen includes information on the “Non-Refundable” service fee and the total payment you are processing. Review the information and then click “Continue.”

    Step 9: Enter your card information and then click “Continue.”

    Step 10: The next screen is the final review of your payment information. Review all information carefully, agree to the Terms and Conditions, and click “Submit Payment” when ready to pay.

    • Please note that the information and total service fee amount are listed on this screen.

    You will finalize your payment by clicking “Submit Payment” on this screen.

    Step 11: The next screen will populate your receipt with all your payment information. From here, you can print or close the screen.

    A copy of this receipt will also be emailed to the email provided on the payment.

    Authorized User: myZou vs. TouchNet:

    Authorized User in myZou:

    A parent or guardian must be granted Additional Authorized Access (AAA) in myZou by their student for the parent or guardian to be able to view online information such as student account information, academics, financial aid, and directory information.

    Step 1: Navigate to myzou.missouri.edu and select the “Personal Information” tile.

    Step 2: Select the “Information Privacy” tab and then AAA Permission.

    Step 3: Click on “Add Member.” Add the Authorized User’s information and click “Save”. An email will be sent to the new user to complete the registration process.

    Authorized User in TouchNet:

    A student can grant Authorized User access in TouchNet to a parent or guardian which will allow them access to student financials such as billing statements, account activity, 1098-T tax statements, and to make payments. The authorized user will create their own login credentials after being granted access by their student.

    Step 1: Navigate to myzou.missouri.edu and select the “Financial Account” tile.

    Step 2: Select “Log into TouchNet” and click “Proceed to TouchNet.”

    Step 3: Select “Authorized Users” under My Profile Setup.

    Step 4: Enter the email address of the Authorized User you are adding and select what permissions you wish to grant, then hit “Continue.”

    Step 1: Navigate to myzou.missouri.edu and select the “Financial Account” tile.

    Step 2: Select “Log into TouchNet” and click “Proceed to TouchNet.”

    Step 3: Before adding your Direct Deposit account, ensure that you have completed your Two-Step Verification in your Security Settings.

    Step 4: Once your Security Settings are complete, click on “Refunds” at the top of the screen.

    Step 5: Select “Set up New Account” to create a Refund account. Enter your bank account information and select “Continue.”Once complete, your refund account will show up under your Refunds page.

    Step 6: Enter your bank account information and select “Continue.” Once complete, your refund account will show up under your Refunds page.

    Step 7: Review the information entered in the Refund agreement. If all is correct, select “I Agree.”

    Step 1: Log into TouchNet via the Authorized User portal.

    Step 2: Once logged into TouchNet, click “Refunds” in the top menu.

    Step 3: Enter your date of birth and the last four of your SSN. Then click “Set up a new account.”

    • The information entered here MUST match the information on your loan application for the refund to successfully process to your direct deposit account.

    Step 4: Enter in your bank information and click “Continue.”

    Step 5: The refund account agreement will then populate. From here you can print it. Check the “I Agree” box and then click “Continue.”

    Step 6: You will be redirected to refunds page to confirm the account has been successfully added.

    • Reminder – For Parent PLUS loans to successfully process to your direct deposit account, the DOB and the last 4 of your SSN MUST match the information on your PLUS Loan Application.